Frequently Asked Questions
ETL No.9 is the product of extensive research undertaken by a team of professors, specialists and innovators dedicated in their mission to restore ecological balance on this planet. ETL is a Singapore brand established by GTL World Group and SEIA, headquartered in Singapore. The product is invented and manufactured in Taiwan. It is created from the love towards Mother Nature.
ETL No.9是由一群致力于恢复地球生态平衡的教授，专家和创新者进行的广泛研究的产物。 ETL是由GTL World Group和SEIA创立的新加坡品牌，总部位于新加坡。该产品是在台湾发明和制造的。它是从对大自然的热爱中创建的。
Natural plant minerals composite is first in rank and is the most effective in neutralizing synthetic impurities and heavy toxic pesticides from the surface of agriculture produce. Ozone generator is second in rank, food grade backing soda is ranked third and we do not recommend the use of fermented enzyme as fruit peels used for fermentation also contain pesticides.
ETL No.9 contains lauryl glucoside derived from coconut oil, therefore when in contact with water, it facilitates formation of foams. This property is much needed for the cleansing ability. Unlike synthetic chemical foaming agent, lauryl glucoside is not only gentle and safe to human skin it is environmental friendly as it is biodegradable.
ETL No.9 does not contain petrochemical, plasticizer, artificial fragrance, artificial preservatives, alcohol, heavy metals, florescent brightener, benzene, triclosan, nonylphenol, parabens, artificial dye and spices. This is proven by SGS (an international independent laboratory) test report.
ETL No.9不含石化剂，增塑剂，人造香料，人造防腐剂，酒精，重金属，荧光增白剂，苯，三氯生，壬基酚，对羟基苯甲酸酯，人造染料和香料。 SGS（国际独立实验室）测试报告证明了这一点。
ETL No.9 can be used for removing synthetic pesticides artificial wax on natural produce, eradicating harmful germs and bacteria, kitchen and laundry cleaning, purifying air, water and soil, and preventing the breeding of Aedes mosquitoes. With its 100% biodegradable ingredients and simple to use method, it is hailed as ultra-modern and intelligent all-in-one formula of the 21st century.
ETL No.9可用于去除天然农产品上的合成农药人造蜡，消灭有害细菌，厨房和洗衣清洁，净化空气、水和土壤，防止伊蚊的滋生。 它具有100％可生物降解的成分和简单易用的方法，被誉为21世纪的超现代和智能化多用途合一配方。
The ingredient of ETL No.9 is 100% biodegradable, unlike petroleum based products that pollute the environment; it can be used for disintegrating toxins in the soil and water.
Tested by Vector Control Research Unit, USM, ETL No.9 is effective against adults Aedes mosquitoes, adult cockroaches and in preventing the breeding of Aedes mosquitoes. Therefore ETL No.9 can be used to replace chemical insecticides, and thus reduce the adverse impact of chemical insecticides on environment and human health. Besides, its concentrated and multi-purpose properties reduce the consumption of plastics bottles and thus reduce disposable waste.
经USM传播媒介控制研究小组测试，ETL No.9对成年伊蚊，成年蟑螂和预防伊蚊的繁殖均有效。因此，ETL No.9可以代替化学杀虫剂，从而减少化学杀虫剂对环境和人类健康的不利影响。此外，它的浓缩和多用途特性减少了塑料瓶的消耗，从而减少了一次性使用浪费。
Mosquitoes and cockroaches prefer acidic environment. They are sensitive to alkaline environment. With its natural alkaline characteristic, ETL No.9 is effective against pests like mosquitoes and cockroaches.
蚊子和蟑螂喜欢酸性环境。它们对碱性环境敏感。 ETL No.9具有天然碱性，可有效抵御蚊子和蟑螂等害虫。
Combining ancient herbology wisdom and modern bio-technology, ETL No.9 is formulated using organic natural ingredients such as lemon, aloe vera, coconut oil, sunflower oil and deep sea mineral extract. Unlike synthetic chemicals that are harsh and abrasive on human skin, natural ingredients are safe and gentle on the skin.
That is not true. ETL No.9 is formulated with natural and organic ingredients; you should value it through its overall contributions and impacts towards human health and environmental sustainability. As ETL No.9 is concentrated, 1LTR of ETL No.9 could be diluted into more than 10 bottles of 500ml (depending on the dilution ration); you would find it is cost-effective in the long run.
那是不正确的。 ETL No.9由天然和有机成分配制而成，您应该通过其整体贡献以及对人类健康和环境可持续性的影响来重视它。因ETLNo.9是浓缩的，可以将1公升(1LTR) 的ETL No.9原液稀释到10瓶500毫升(500ml)（取决于稀释比例）中，从长远来看，它会具有成本效益。
Synthetic gelling agents, thickeners and plasticizers are petrochemical substances commonly used for maintaining the gel-like consistency of a cleaning product. ETL No.9 do not contain any artificial thickeners or stabilizers and only use coconut oil derived surfactants for adjusting the viscosity of liquid in the product. Depending on the weather conditions and the season it was harvested, coconut oil derived surfactants tend to have a lower viscosity between May to November and a higher viscosity between December to April. Plant-based oils tend to solidify during cold weather and change from a solid to a liquid state during hot weather. However the efficacy of our products remains the same and is unaffected by the weather conditions.
合成胶凝剂，增稠剂和增塑剂是石油化学物质，通常用于保持清洁产品的凝胶状稠度。 ETL No.9 不含任何人工增稠剂或稳定剂，仅使用椰子油衍生的表面活性剂来调节产品中液体的粘度。 根据天气条件和收获季节，椰子油衍生的表面活性剂在 5 月至 11 月期间粘度较低，而在 12 月至 4 月期间粘度较高。 植物油通常在寒冷天气下会凝固，而在炎热天气下会从固态变为液态。 然而，我们产品的功效保持不变，不受天气条件的影响。
All our products have shelf life of three years upon manufacturing. The expiry date is indicated under the bottle.
We recommend you store the product in a cool, dry place away from direct sunlight or other sources of heat.
Are ETL products organic or natural?
All ingredients in our products are naturally derived from organic and plant-based sources and are formulated with non-toxic natural alkaline minerals. Our products are naturally alkaline and do not contain synthetic preservatives.
While there are varied types of natural pigments, ETL only uses plant-based ingredients with natural white and beige pigments. Natural and organic products should not contain synthetic dyes and colorings.
虽然天然色素有多种类型，但 ETL 仅使用植物性成分以及天然白色和米色色素。 天然和有机产品不应包含合成染料和色素。
All plant-based extracts have its peculiar odor. No artificial fragrances are added into our products.